RETURNS
Returns & Exchanges
We want you to be fully satisfied with your purchase from MENPURITYCLO. If something isn’t right, we’re here to help.
Return Policy
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Items can be returned within [X days] of delivery.
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To be eligible, items must be:
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Unworn and unwashed
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In their original packaging with tags attached
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Free from damage, stains, or signs of wear
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Final sale items, underwear, and accessories are not eligible for return.
Exchanges
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We offer exchanges for [size/color/alternative item] within [X days].
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If your preferred size or item is unavailable, we can issue store credit or a refund.
Refunds
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Approved returns will be refunded to your [original payment method / store credit] within [X business days]after inspection.
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Shipping costs are [non-refundable / refundable].
How to Start a Return
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Email us at [Your Support Email] with your order number and reason for return.
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We will provide you with return instructions and a return shipping label (if applicable).
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Ship the item back to us at:
[Your Return Address]
Return Shipping
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Domestic Returns: [Free / €X.XX flat fee / customer responsibility]
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International Returns: [Customer responsibility / €X.XX flat fee]
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within [X days] at [Your Support Email], and we will make it right.